PHOEBE

DOMESTIC SHIPPING

Rosvin Bugs is happy to offer free shipping on every online order within India.

Delivery time varies between 3-7 days(after dispatch) depending on your location. Once we ship it it out, you will receive an email with tracking details. 

In Delhi/Ncr delivery time is 24 hours once we dispatch your order.

If you'd like your order delivery expedited or you want same day delivery (for Delhi/Ncr only)please whatsapp us at +91 8178969496 and we'll try to accommodate your request.

INTERNATIONAL SHIPPING

Shipping is calculated at checkout. We have a standard shipping charge of Rs.2000.

For orders outside of India, delivery time is between 10-15 working days.

Shipping costs do not include duty, tax and other fees.

Import Taxes - Please be aware that, although unlikely, it is possible there will be customs taxes to pay in your individual country. These are the responsibility of the recipient and we have no control over this.

* Due to COVID 19 some orders are taking longer than the above estimates.

RETURNS

Returning an item couldn’t be easier. Try your purchase on in the comfort of your own home and let us know straightaway if you’d like a refund and we’ll collect from your registered address.

Rosvin Bugs is happy to offer complimentary shipping for product returns.

If you'd like to return  an item please email us at hello@rosvinbugs.com with your order number within 4 days of receiving  your order to request a return.The item(s) must have been purchased directly from ROSVINBUGS.COM and be unused and free of all damage. All original packaging must be intact.

Items purchased from an Authorized Rosvin Bugs Retailer may not be returned to rosvinbugs.com and must be returned by visiting your original purchase location.

Unfortunately all International Sales are Final.

TO REQUEST A RETURN :
1. Email hello@rosvinbugs.com with your name and order number.
2. A domestic prepaid return label will then be sent to you via email.
3. Print the label, adhere it to the box, and the courier company will send a delivery guy to pick it up from you!

Rosvinbugs.com does not offer exchanges. If you would like to exchange your product for a different style or color, please return the product  originally purchased in accordance with the policy listed above in order to receive a refund and then make a new purchase.

QUALITY/COMPONENT REQUIREMENTS FOR PRODUCT RETURNS

All product returned must be in a like new, re-saleable condition, and include all original protective materials and accessories including, but not limited to: temple sleeves, cases, cleaning cloths, authenticity cards, boxes, and booklets.

Product which has had the lenses removed or altered, has visibly been worn, or has been adjusted for custom bend and / or fit alteration will not receive a refund.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Note: All returns/refunds take 10-15 business days to process once they arrive at Rosvin Bugs HQ.